Citizens Advice Hackney
Information about our services
For up to date information about our services in Hackney, call 020 3855 4472 at any time.
We do not have a drop-in service at our office at 300 Mare Street. Visit the Hackney Service Centre at 1 Hillman Street, London, E8 1DY, Monday, Wednesday or Friday from 9:00am to access our services and see a member of our team. Demand is very high we recommend you arrive early.
Contact us
The Citizens Advice Hackney office is at: 300 Mare Street, London, E8 1HE.
Telephone enquiries: 020 3880 2023.
Advice appointments
We have pre-booked appointments at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY and at our office at 300 Mare Street, London, E8 1HE.
To book an appointment or call-back, speak to a member of our team at the Service Centre Wednesdays and Fridays from 9:00am to midday. We can assist around 20 people each session. We have a limited number of appointments and demand is very high. We recommend you get there early.
Energy advice drop-ins
Pop into the Hackney Service Centre, 1 Hillman Street, London, E8 1DY on Mondays from 9:00am to midday for help with energy bills and welfare benefits.
More ways to book an appointment with an adviser
For parents with children in Hackney, you can book an appointment with an adviser through your Children’s Centre. We offer advice sessions at the following centres:
- Ann Tayler Children and Family Hub
- Daubeney Children and Family Hub
- Linden Children and Family Hub
- Woodberry Down Children and Family Hub
Contact the reception of your local family hub to access this service.
You can also book an appointment with an adviser through your child’s school if your child goes to one of the following Hackney schools:
- Clapton Girls’ Academy
- Grazebrook Primary School
- Kingsmead Primary School
- Skinners’ Academy
- St Scholastica’s Catholic Primary School
If you are a patient of the Cranwich Road surgery in Stamford Hill, your surgery can arrange an appointment with an adviser.